Responsible Gaming at 25taka — your safety is our priority
25taka believes entertainment should always be safe and controlled. Our responsible gaming tools help you play within healthy limits.
What is responsible gaming?
Online gaming and betting is a popular form of entertainment. However, like any form of entertainment, it is important to enjoy it within certain limits. 25taka always wants its players to play with enjoyment, safely and responsibly.
Responsible gaming means betting within your means, setting time and money limits, and seeing gaming as entertainment rather than a source of income. At 25taka, we place the highest importance on the mental and financial wellbeing of every one of our players.
On this page you will find out how to use our responsible gaming tools, where to get help if a problem arises, and how to build healthy gaming habits.
For players aged 21 and over only
You must be at least 21 years old to open an account at 25taka and to take part in any kind of betting or gaming activity. We are committed to protecting minors from gaming.
Our protective tools
Set deposit limits
You can set a daily, weekly, or monthly deposit limit whenever you like. Once that limit is reached, no further deposits are accepted automatically, which helps you stay within your budget.
Time-out feature
Need a short break? Using the time-out feature, you can temporarily suspend your account for anywhere from 24 hours to several weeks. During this period, logging in and placing bets will be completely disabled.
Self-exclusion
If you feel gaming is getting out of control, choose self-exclusion. Once activated, your account will remain closed for an extended period and you will no longer receive any promotional communications.
Session time reminders
After you have been playing for a set amount of time, 25taka sends you a reminder so you stay aware of how long you have been playing. This feature helps you keep track of time.
Loss limits and bet tracking
View your win and loss history and overall betting statistics at any time. There is also an option to stop play automatically once a set loss amount is reached.
24/7 support service
Our Bengali live chat support is available around the clock for any questions or assistance with responsible gaming. Your privacy is fully protected.
Warning signs of problem gaming
If any of the following signs apply to you, it is time to seek help.
Financial problems
Betting more money than you can afford, borrowing to play, or spending household money on gaming.
Loss of control
Being unable to stop even when you want to, and a tendency to bet more to chase losses.
Impact on relationships
Hiding your gaming from family or friends, and withdrawing from social activities.
Emotional distress
Excessive anxiety or anger when you lose, and feeling uncomfortable when not gaming.
How to activate protective tools
Log in to your account
Log in to your account at 25taka and click the profile icon at the top right.
Open "Responsible Gaming" settings
Inside account settings, select the "Responsible Gaming" option.
Set your preferred limits
Activate whichever you need — deposit limit, loss limit, time-out, or session reminders — and enter the value that works for you.
Save your changes
Save the settings. Reducing a deposit limit takes effect immediately; increasing one may take some time to come into effect.
Contact live chat if you need help
For any issues, reach our 24/7 Bengali live chat support. Our team will help you take any protective step, including self-exclusion.
Tips for healthy gaming habits
Set a budget
Only spend on betting what you can afford to lose without it affecting your daily life.
Stick to a time limit
Decide in advance how long you will play each day, and take a break when that time is up.
See it as entertainment
Do not think of gaming as a source of income. It is a form of entertainment, just like watching a film or playing cricket.
Do not chase losses
Do not try to recover losses by placing bigger bets after a defeat — it only makes things worse.
Do not play under emotional stress
Avoid betting when you are angry, sad, or anxious. Your decision-making can be affected in that state.
Do not play under the influence of alcohol
Stay away from gaming while under the influence of substances or alcohol, as it impairs your judgment.
Protection for minors
25taka strictly prohibits anyone under the age of 21 from participating in gaming. We enforce this through our account verification process.
If there are children or young people in your household, take the following steps:
- Use a strong password for your 25taka account and do not share it with anyone.
- Install parental control software on your device to prevent minors from accessing gambling sites.
- Always log out of your account after use, especially on shared devices.
- Use a separate PIN on your bKash, Nagad, and Rocket apps so that minors cannot make payments.
Let us know if you suspect anything
If you believe a minor has used or is attempting to use your account, notify us immediately via our 24/7 live chat. We will act quickly.
Need help? We are here for you
Gaming problems are a common mental health challenge. There is nothing to hide — seeking help is the right step.
Live chat support
25taka's Bengali live chat support is available around the clock in Bangladesh Standard Time (BST, UTC+6). Speak with us directly for responsible gaming, self-exclusion, or account closure.
Email support
For written assistance, email us at [email protected] — our team will respond promptly and keep your information completely confidential.
Frequently Asked (FAQ)
Enjoy 25taka's exciting games safely
Enjoy cricket betting, slots, and casino games while staying within responsible limits.